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Kids Outdoor Toys

Raving Customers

 Everyone likes to have a snapshot of the type of company they are going to be purchasing from before they part with their hard earned money, especially when it is over the internet. While this particular site has not been going for very long, we have an online history selling these products on our other site called Laugh And Play Outdoors.

The testimonials below are from both sites and reflect the heart and customer service we love to offer.

They are all glowing testimonials because we have only had 3 'nightmare' shipments since we started trading. All courier related disasters are completely out of our control. So of course they reflected very badly on us and our name. However, we continue to provide outstanding service for every part of your order that is in our control, and for everything that is out of our control, we provide outstanding communication between all parties as it becomes available. {Please read our little disclaimer - highlighted in blue}

Here is our growing list of Testimonials from our Raving Customers:

Hi - We received our Maxi Climber in a very timely manner, thank you, Thanks Katrina

"thank you for Mr Gribbles.  He arrived in the post yesterday and will be much loved by our 3 year old son." Glen, NSW

"My name is Lacie and I heard from you earlier regarding an order with an extra landing seat. I just wanted to say thankyou so much for your honesty and commitment to customer satisfaction, i know that i am very satisfied with the lenght that you went to ensure that i was happy with my purchase. You were very pleasant to speak to and very helpful. Please feel free to show this email to any member of management so that he or she knows how dedicated you are to reach outstanding heights within customer service roles. If you are a member of management then i can only hope that other staff show the same level of professionalism that you have shown." - Lacie - NSW

 

  • "Yes we received the Maxi. Thank you for your help. Our son loves it :)  - Thanks again" Jodie,
  • "Fantastic service - thank you". David, NSW
  • "Viv, Thanks for the fast service. Kind regards," Glyn, Vic
  • We received the package last week and put the toy together in the backyard on Sunday and it looks great. The kids love to play on it. It is so easy to put together and take apart, and we can see that some part of the play centre could also be erected inside on wet days….great system!" Kerstin, Qld
  • "Just writing to let you know that the Maxi-Climber and Activity Playhouse arrived this afternoon - LIGHTNING FAST!!! Thanks so much for organising that so quickly." Lauren, Terrigal
  • "Hi Viv, thank you, everything has arrived, my daughter is a very happy little girl, it is a great product - once again thank you for all your help." Mari, Syd
  • "Thank you so much for your quality customer service; I would never go anywhere else for our outdoor play needs." Paige - Vic
  • "Goods there when I got home form work....I love your service - thank you so much.  The Fam will have a great time with this at the party on Friday.  I am thrilled.  We will be back! Many Thanks Viv" Ian - Q
  • "Hi Viv - Turned up on Saturday, Brianna's party day.  Is just fantastic, so good for her friends to play on and also so much fun for Brianna on her own.  I have been researching for a while and am so pleased I found your site and purchased from you.  Will be back for additions and will recommend you to every one I know looking for such equipment.
  • Thanks for the wonderful service and product." Cheree - SA
  • "..thanks for your swift reply!......would love the slide....thank you". Joy - Sydney
  • " Thanks Viv for your lovely message.  We look forward to its arrival". Tina - Lane Cove
  • "your site is really easy to read - great pricing and product range - thank you". Rebecca - Vic
  • "it’s been a pleasure doing business with you.Your service is second to none." Mr Durham - Qld
  • "Fantastic equipment (Activity Playhouse) - the kids love it" Brian - Qld  
  • "We meant to send you a message a little while ago and thank you for the Active Kids DVD, the older two are loving it! Charlie is getting lots of fun out of the Maxi Climber although sometimes he has to wrestle the slide/stairs off his older brother and sister who like putting them on the side of the trampoline to slide down!". Sharon - Windsor
  • "Hi Viv,  Just letting you know that we received the beach balls today. We are very happy with these!  Many thanks". Courtney - Ch10  
  • "Many thanks Viv, great doing business with you. Will keep you in mind for any future activities." Adriana - Smith & Nephew Pty Ltd
  • 'Hi Viv, All went perfectly....the activity set was delivered on the Friday, and it was so easy to assemble. It is also really sturdy My niece loves her great birthday present. Thanks for everything." Apesha - Nth Ryde
  • "Hi Viv, Just letting you know the inflatable soccer nets arrived Thursday and the kids loved them. Thanks for that!". Bak - SA
  • '"Hey Viv, I just can't get the kids off the Maxi - great suggestion - thank you so much". Jenny - Brisbane 
  • '"Hey Viv, I just can't get the kids off the Maxi - great suggestion - thank you so much". Jenny - Brisbane 
  • 'Hi Vivien, Just a short note to let you know that the grandkids are having a great time on the new equipment, (Playhouse & PlayGym) Gets them outdoors.' Sharon - NSW
  •  'Just wanted to let you know that the Maxi is all set up and all three kids are loving it. Thankyou!'. Lucy - Nthn NSW 'yes it is here safe and sound, thanks for the great service.' Joe - Sydney
  • "Hi Viv, thank you so much for rushing this thru. It was delivered yesterday lunch time." S. Raven, Sydney
  • "Thank you for my maxi climbing frame. It arrived yesterday, whilst my son was asleep. I put it together, it was so easy, and took him out to play. An hour and a half later I had to bring him in kicking and screaming. I am sure that we will be back on it this morning and every other day for many years to come. Thank you again"Kylie:) - NSW
  • "...the balls are perfect. Thank you so much Viv, it was an absolute pleasure to be your customer :) "Alicia - Sydney
  • 'Hi Viv, We received the Activity Park and the free Astro Bouy yesterday for H's 1st birthday...it's absolutely fantastic. Think my husband like's it more than H at this stage!Really appreciate your efforts in getting it here in time and it was nice to deal with a company with such great customer service for a change. You went above and beyond to help us out.
  • Thank you so much and will recommend you to other friends should they be looking for outdoor play equipment.' Catherine - SA
  • 'Hi Viv,I thought I would share a moment of my time with my family. We had one very excited little girl on our hands that Thursday morning.She couldn't wait to try it (PlayGym) out. I can see the Spray Bar being a great hit.Thanks so much for everything.'  Jude K. - Gold Coast
  • 'Arrived today - thank you so much for such a speedy transaction and delivery service' Jane H. - West Perth
  • 'Hi Viv - thank you for your follow up, parcel arrived, all is good.' Dry-Perth  '
  • Wow, I wasn't expecting such a prompt reply'. Robins, WA